Thank you for visiting 3SC Supply Chain. These Terms & Conditions govern your use of our website, 3scsupplychain.com, and all associated services, including our supply chain analytics and execution solutions, such as the Demand & Forecasting Tool, Warehouse Management System, and Real-Time Visibility Dashboard. By accessing our website, engaging with our content, registering for events, requesting demos, or utilizing our services, you agree to be legally bound by these terms, which form a legally binding agreement between you (the “User”) and 3SC Supply Chain. These terms complement our Privacy Policy, Cookies Policy, and Disclaimer. If you disagree with any part of these terms, please refrain from using our website or services. For questions or clarifications, contact us at contact@3scsupplychain.com. This document is intended to ensure clarity and transparency, setting clear expectations for all users, whether you’re exploring our Supply Chain Directory or accessing our Transportation Management Systems.
By accessing our website or services, you confirm that you are at least 18 years old, have the legal capacity to enter into contracts, and agree to comply with these terms and conditions. If you are using our services on behalf of a company, organization, or entity, you represent that you have the authority to bind that entity to these terms. This agreement applies to all users, including:
We reserve the right to update these terms at any time, with changes effective upon posting on our website unless otherwise specified. Significant updates may be communicated via a website notice or email to registered users. Your continued use after updates constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of modifications. If you do not agree with the updated terms, you must discontinue use of our services immediately. This ensures that all users are aligned with our current legal and operational standards.
Our website and services are designed to empower businesses with intelligent supply chain solutions, offering a variety of resources to support your operations. These include:
You are permitted to use our website and services for lawful, non-commercial purposes unless otherwise agreed in a separate written contract. Permitted activities include:
Prohibited activities include, but are not limited to:
We reserve the right to monitor usage and take action against violations, including suspending or terminating access, without prior notice. Violators may face legal consequences, including claims for damages or injunctive relief. Users are encouraged to report misuse or suspicious activities to contact@3scsupplychain.com to help maintain a secure and lawful environment.
Certain features, such as accessing our Production Scheduling Software, registering for premium webinars, or managing subscriptions, may require creating a user account. When registering, you agree to:
To enhance account security, we recommend:
We implement reasonable security measures, such as encryption and access controls, to protect your account data, as detailed in our Privacy Policy. However, we are not liable for losses or damages resulting from unauthorized account access if you fail to secure your credentials or report breaches promptly. You may request account deletion by contacting us, subject to our data retention policies. Upon deletion, access to account-dependent services, like personalized content for our Fleet Management Tools, will cease. We reserve the right to suspend or terminate accounts for violations of these terms, such as submitting false information or engaging in prohibited activities, without notice.
All content on our website, including but not limited to text, images, logos, graphics, videos, product descriptions (e.g., for our Barcode/RFID Scanning Systems), and software, is the property of 3SC Supply Chain or its licensors. This content is protected by copyright, trademark, patent, and other intellectual property laws worldwide. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our content for personal, non-commercial purposes, subject to these terms. Permitted uses under this license include:
You are expressly prohibited from:
To request permission to use our content for purposes beyond this license, such as commercial use or republication, contact contact@3scsupplychain.com. We review requests on a case-by-case basis and may grant permission under specific conditions, such as attribution or licensing fees. Unauthorized use of our intellectual property may result in legal action, including claims for damages, injunctions, or account termination. We actively monitor for infringements and will pursue remedies to protect our rights, ensuring the integrity of our brand and content.
You may have the opportunity to submit content to our website, such as comments on blogs, feedback on our Transportation Management Systems, testimonials, or inquiries via contact forms. By submitting user-generated content, you agree to the following:
We encourage constructive contributions that enhance our community, such as thoughtful feedback on our services or suggestions for new content. However, we are not liable for any issues arising from user-generated content, including disputes with third parties or damages caused by inaccurate submissions. If you believe user-generated content infringes your rights, contact us at contact@3scsupplychain.com with details, and we will investigate promptly.
Our website may include links to third-party websites or services, such as partner pages in our Supply Chain Directory, external resources referenced in our blogs, or event registration platforms for our supply chain summits. These links are provided for your convenience and do not constitute an endorsement, sponsorship, or recommendation by 3SC Supply Chain. Key points regarding third-party links include:
We periodically review third-party links to ensure relevance but cannot guarantee their ongoing availability or quality. If you encounter broken links or inappropriate content, please report them to contact@3scsupplychain.com. We encourage users to approach third-party services with caution, ensuring they align with your needs and comply with applicable laws.
Our website and services, including access to our Delivery & Proof of Delivery Tracking Software, webinars, or premium content, are provided subject to availability. We strive to maintain consistent access but may suspend, modify, or discontinue services without prior notice for reasons including:
We are not liable for any inconvenience, losses, or damages caused by service interruptions, whether temporary or permanent. Users should plan for potential disruptions by maintaining backups of critical data, such as downloaded e-books, and checking our website for service status updates. We may also modify content, such as product descriptions, event schedules, or course materials, without notice, and users are responsible for verifying current information before relying on it. For service-related inquiries, contact contact@3scsupplychain.com to confirm availability or report issues.
3SC Supply Chain provides its website and services on an “as-is” and “as-available” basis, without any warranties, express or implied, to the fullest extent permitted by law. We do not guarantee:
No implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement, apply unless required by applicable law. Users assume full responsibility for verifying information, ensuring compatibility, and mitigating risks associated with using our website or services. For example, before adopting our Real-Time Visibility Dashboard, you should conduct due diligence to confirm it aligns with your operational requirements. We encourage users to consult qualified professionals for tailored advice on implementing our solutions.
To the maximum extent permitted by law, 3SC Supply Chain, its affiliates, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:
Our total liability, if any, is limited to the amount you paid for our services, if applicable, or the minimum amount required by law. This limitation applies regardless of the cause of action, including negligence, breach of contract, or tort. For example, if you experience losses due to a temporary outage of our Barcode/RFID Scanning Systems, we are not liable for resulting business impacts. This provision protects our organization from excessive claims while ensuring users understand the risks of using our services. Certain jurisdictions may not allow the exclusion of certain liabilities, and in such cases, our liability will be limited to the extent permitted by law.
You agree to indemnify, defend, and hold harmless 3SC Supply Chain, its affiliates, officers, directors, employees, agents, and partners from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:
We reserve the right to assume control of any defense, at your expense, and you agree to cooperate fully in defending claims. You must notify us promptly of any claims or potential liabilities at contact@3scsupplychain.com. This indemnification obligation survives termination of your use of our website or services, ensuring ongoing protection for our organization. For example, if your unauthorized use of our Production Scheduling Software results in a third-party lawsuit, you are responsible for covering associated costs.
We may terminate or suspend your access to our website, services, or accounts, including access to our Supplier Relationship Management Tools, without prior notice, for reasons including but not limited to:
Upon termination or suspension:
To appeal a suspension or termination, contact contact@3scsupplychain.com within 30 days, providing details of your case. We will review appeals fairly but are not obligated to reinstate access. Termination does not relieve you of responsibilities under these terms, such as indemnification or intellectual property obligations.
Some services, such as subscriptions to our S&OP & Planning Platform, premium courses, or access to advanced analytics, may require payment. If you purchase services, you agree to:
We use secure third-party payment processors, such as Stripe or PayPal, to handle transactions, and your payment data is protected per our Privacy Policy. We are not liable for issues arising from payment processor errors, provided we have fulfilled our obligations. Non-payment may result in service suspension, account termination, or collection actions, including reasonable legal fees. Users in jurisdictions with consumer protection laws, like the EU, may have additional rights, such as limited refund periods, which we honor as required.
For subscription-based services, such as access to our Warehouse Management System or premium analytics, you agree to the following terms:
Failure to cancel before renewal results in automatic charges, and we are not liable for charges incurred due to missed cancellations. Subscriptions provide access to specified features, which may evolve based on our business needs or user feedback. If a subscription service is discontinued, we will provide notice and, where feasible, offer alternative services or prorated refunds, subject to applicable laws.
We may offer free trials or promotional access to services, such as a 14-day trial of our Risk Monitoring & Simulation Engine or discounted webinar registrations. By participating, you agree to:
We reserve the right to modify, suspend, or terminate trials or promotions at our discretion, without liability, with notice where practicable. Trial users are bound by these terms, and misuse, such as creating multiple accounts to extend trials, may result in termination. Contact us to clarify trial or promotional terms before participating to ensure alignment with your expectations.
Any disputes arising from these terms, your use of our website, or our services shall be resolved through the following process:
This dispute resolution process is designed to be fair, efficient, and cost-effective, minimizing the burden on both parties. Users in jurisdictions with mandatory consumer protection laws, like the EU, may have additional rights, such as access to local dispute resolution mechanisms, which we honor as required. Arbitration proceedings will be conducted in English, unless otherwise agreed, and all communications must be documented for clarity.
These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., Delaware, USA], without regard to its conflict of law principles. Any legal actions not subject to arbitration, such as intellectual property disputes or injunctive relief, shall be resolved exclusively in the state or federal courts located in [Insert Jurisdiction]. By using our website or services, you irrevocably consent to the personal jurisdiction and venue of these courts. This provision ensures legal clarity and consistency in handling disputes related to our services, such as disagreements over our Supplier Relationship Management Tools. Users in other jurisdictions acknowledge that our services are provided from [Insert Jurisdiction], and local laws may not apply unless mandated. For example, EU users may have additional consumer rights, which we address as required by law.
3SC Supply Chain is not liable for delays, failures, or interruptions in performing our obligations under these terms due to events beyond our reasonable control, including but not limited to:
We will notify users of significant disruptions via our website or email, where feasible, and take reasonable steps to resume services as soon as possible. During force majeure events, your obligations, such as payment for subscriptions, remain in effect unless we agree otherwise. Users are not entitled to refunds, credits, or compensation for disruptions caused by force majeure, unless required by law. This provision ensures fairness by accounting for uncontrollable circumstances while maintaining our commitment to service continuity.
As 3SC Supply Chain participates in Google Ads, our Terms & Conditions are crafted to align with Google’s advertising policies, ensuring transparency, user clarity, and compliance:
These measures ensure our website remains eligible for Google Ads, fostering trust with users and advertisers while maintaining campaign effectiveness. Users can manage ad preferences through our cookie consent tool or Google’s ad settings, as detailed in our Cookies Policy, ensuring compliance with privacy expectations.
If any provision of these Terms & Conditions is deemed invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions shall remain in full force and effect. For example, if our arbitration clause is found unenforceable in a specific jurisdiction, other terms, such as intellectual property protections or liability limitations, continue to apply. The invalid provision will be modified or replaced to the extent necessary to achieve its intended purpose while complying with applicable law. This severability ensures that our terms remain robust and adaptable, protecting both parties despite legal changes or challenges.
Our failure to enforce any provision of these terms at any time does not constitute a waiver of our right to enforce it later. For example, if we do not immediately address a user’s unauthorized sharing of our e-books, we retain the right to pursue action for future violations. Any waiver of a provision must be explicit, in writing, and signed by an authorized representative of 3SC Supply Chain. This provision ensures that our rights remain intact, providing flexibility in enforcement while maintaining legal protections.
These Terms & Conditions, together with our Privacy Policy, Cookies Policy, Disclaimer, and any specific service agreements (e.g., subscription contracts), constitute the entire agreement between you and 3SC Supply Chain regarding your use of our website and services. This agreement supersedes all prior or contemporaneous communications, agreements, or representations, whether oral or written, related to the subject matter. For instance, earlier discussions about our Logistics & Transportation Analytics System are replaced by these terms. Any additional terms for specific services, such as premium access to our S&OP & Planning Platform, will be provided in writing and incorporated by reference. In case of conflicts, specific service agreements prevail over these general terms to the extent of the conflict.
You may not assign, transfer, or delegate your rights or obligations under these terms to any third party without our prior written consent. For example, you cannot transfer your subscription to our Inventory & Stock Optimization Tool to another individual or entity without our approval. 3SC Supply Chain may assign or transfer our rights and obligations, in whole or in part, to affiliates, subsidiaries, or successors, such as in the event of a merger, acquisition, or business restructuring, without your consent. We will notify users of significant transfers, where required, to ensure transparency. This provision allows us to maintain operational flexibility while protecting your rights under these terms.
All notices and communications under these terms shall be in writing and delivered via email or posted on our website. Notices to 3SC Supply Chain should be sent to contact@3scsupplychain.com, with a subject line clearly indicating the purpose (e.g., “Terms Inquiry”). Notices to you will be sent to the email address provided in your account or posted prominently on our website for general updates. You agree to maintain an accurate and current email address in your account to receive notices. Notices are deemed delivered:
You are responsible for reviewing notices promptly and responding as required. Failure to receive notices due to outdated contact information does not relieve you of your obligations. This provision ensures clear and reliable communication between parties.
Nothing in these Terms & Conditions establishes a partnership, joint venture, agency, employment, or franchise relationship between you and 3SC Supply Chain. You are an independent user of our website and services, and neither party has authority to bind the other without express written agreement. For example, your use of our Supply Chain Directory does not make you our agent or representative. This clarification prevents misunderstandings about the nature of our relationship and limits unintended liabilities.
Certain provisions of these terms, which by their nature should survive termination or expiration, will remain in effect after you cease using our website or services. These include, but are not limited to:
For example, if you terminate your account but later infringe our copyrights by republishing our webinars, these provisions still apply. This ensures ongoing protection for both parties after the relationship ends.
We may revise these Terms & Conditions to reflect changes in laws, regulations, website functionality, or business practices. Updates may include:
We encourage you to review this page regularly to stay informed. For questions about changes, contact contact@3scsupplychain.com. If you disagree with updated terms, you must discontinue use immediately to avoid being bound by them.
We are committed to addressing your questions or concerns about these Terms & Conditions promptly. Contact us at:
Please include a clear subject line (e.g., “Terms & Conditions Query”) and provide detailed information about your inquiry. We aim to respond within 5 business days, though complex issues may require additional time. Our team is dedicated to ensuring transparency, clarity, and trust in our legal practices. For urgent matters, such as suspected account breaches or intellectual property violations, mark your email as “Urgent” to expedite review.