3SC Supply Chain

Customs Clearance: What You Need to Know

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What is customs clearance and why does it matter in trade?

Every product crossing borders has to go through customs clearance, a process that decides whether goods can legally enter or leave a country. Think of it like a checkpoint—without the right papers or approvals, shipments get delayed, returned, or fined. Many small and large businesses face unexpected costs simply because they didn’t prepare for the rules that apply in different regions.

Customs clearance is important because it keeps trade flowing smoothly, prevents legal troubles, and helps businesses avoid supply chain disruptions. Missing even a single document can mean days of delay, added expenses, and unhappy customers.

By understanding the steps, paperwork, and common challenges, businesses can move goods faster, stay compliant, and reduce risks. This guide will break it all down in simple terms so you know exactly what to expect.

Let’s dive in!

Table of Contents

What is customs clearance?

Customs clearance is the process that allows goods to legally move across a country’s border. Before products can enter or leave, a customs declaration must be submitted with details such as the type of goods, their value, and the reason for shipment. In most cases, this step is handled by a licensed customs broker to make sure all information is accurate and meets local regulations.

Once the declaration is accepted and the required duties or taxes are paid, the goods are cleared and can continue their journey. If the paperwork is incomplete or something does not match the customs authority’s requirements, the shipment may be delayed for additional checks or physical inspection. Until the issue is resolved, the goods remain on hold at the border.

In simple terms, customs clearance acts as a checkpoint that confirms shipments are legal, safe, and compliant with trade laws. Whether importing raw materials or exporting finished products, every shipment must pass through this process to move smoothly across international borders.

When is customs clearance required?

Customs clearance is required whenever goods move across international borders, whether through import or export. This process confirms that shipments meet all legal, safety, and security regulations of the country involved. It is needed to verify the contents of the cargo, apply the correct taxes and duties, and grant the approvals or permits that allow goods to enter or leave a region. Without customs clearance, goods cannot be released for delivery, making it a necessary step in international trade.

What documents are required for export customs clearance?

DocumentPurposeWhen Required
Commercial InvoiceShows transaction details like buyer, seller, and valueRequired for all shipments
Packing ListLists contents, weight, and dimensions of goodsMandatory with every export
Shipping BillAuthorizes export and is key for customs clearanceAlways needed for Indian exports
Bill of Lading / Air WaybillProof of shipment and transport contractBased on sea or air shipment
Export LicensePermission for restricted or controlled itemsOnly for specific goods
Letter of CreditEnsures payment security from buyer’s bankWhen agreed in trade terms
Certificate of OriginConfirms country where goods are manufacturedOften required by destination country
Insurance CertificateProof of shipment insurance coverageWhen cargo is insured
Proforma InvoicePreliminary cost estimate before shippingUsually at quotation stage
Export Declaration Form (EDF)Needed for foreign exchange complianceRequired by RBI regulations
Inspection CertificateCertifies quality and compliance with standardsWhen importing country demands
Bank Realization Certificate (BRC)Proof of payment received for exportsAfter payment is credited

What documents are required for import customs clearance?

Document NamePurposeWhen Required
Import LicenseGrants permission to bring in restricted goodsFor specific categories under government rules
Certificate of OriginConfirms the country where goods were producedNeeded to verify trade agreements and duty rates
Customs Duty Payment ProofShows that import duty and taxes are paidMandatory for all taxable shipments
Insurance CertificateEnsures goods are covered against transit risksRequired for insured shipments
Proforma InvoiceProvides a preliminary value of the goodsIssued before shipping begins
Health & Safety CertificatesValidates product compliance with safety lawsEssential for food, pharma, and regulated items
Test ReportsConfirms product meets Indian standardsRequired for electronics, chemicals, or restricted goods
Warehouse ReceiptAcknowledges storage of goods in a bonded warehouseNeeded if imports are stored before clearance

What are the customs clearance procedures in India for export?

  • Obtain an Importer Exporter Code (IEC)
    The first step in export customs clearance is applying for an Importer Exporter Code, a mandatory registration number for all businesses sending goods abroad. Without this code, no export transaction can be legally processed in India.
  • Choose the right port and Customs House Agent (CHA)
    Exporters need to select the port of shipment carefully and appoint a licensed Customs House Agent. The CHA manages documentation, filing, and coordination with customs authorities, making the process smoother.
  • Prepare export documents
    Essential paperwork such as the commercial invoice, packing list, shipping bill, and certificate of origin must be ready. Depending on the product type and destination, additional certificates or licenses may also be required.
  • File the shipping bill
    The shipping bill is the main customs declaration for exports in India. It must be filed electronically through the Indian Customs EDI system with details of the exporter, importer, and goods being shipped.
  • Goods examination if required
    Customs officials may decide to physically inspect the goods. This check is carried out for risk assessment, ensuring the shipment matches the declared details and complies with trade laws.
  • Pay export duty if applicable
    Certain categories of goods may attract export duty. If required, the payment must be completed through authorized banking channels before clearance is granted.
  • Receive the Let Export Order (LEO)
    Once all checks, duties, and document verifications are completed, customs issues the Let Export Order. This order is the official approval for goods to leave the country.
  • Handover to shipping line or airline
    After the Let Export Order is granted, the goods are transferred to the shipping line, airline, or logistics provider for onward movement. This step ensures the cargo enters the international supply chain.
  • Obtain proof of export
    Finally, exporters must collect proof of shipment such as a bill of lading or airway bill. This document is crucial for compliance, record-keeping, and settlement of export payments.

What are the customs clearance procedures in India for import?

  • Obtain Importer Exporter Code (IEC)
    An Importer Exporter Code is mandatory for anyone bringing goods into India. It is issued by the Directorate General of Foreign Trade and acts as a unique identification number for all import activities.
  • File Import General Manifest (IGM)
    The shipping line or airline must submit the Import General Manifest to Indian Customs. This document shares details of the arriving cargo, ensuring authorities are aware of the shipment before clearance begins.
  • Submit Bill of Entry
    The importer or their authorized agent files the bill of entry electronically through the Indian Customs EDI system. This document declares product details, classification, and value for duty assessment.
  • Assessment of Import Duty
    Customs officials review the bill of entry and determine the correct duty. The assessment is based on the Harmonized System of Nomenclature code and the declared value of the goods.
  • Pay Applicable Duties and Taxes
    Importers need to pay the assessed import duty along with applicable charges such as IGST and compensation cess. Payments are made through official banking channels linked with the customs system.
  • Goods Examination if Required
    Based on risk assessment, customs may physically inspect the shipment. The check ensures goods match the declaration and comply with import regulations.
  • Obtain Out of Charge Order
    Once duties are paid and all checks are complete, customs issues the Out of Charge Order. This document allows the goods to be released from customs custody.
  • Clear Goods from Port or Airport
    After receiving the Out of Charge Order, the importer can collect goods from the port or airport and proceed with further transportation.
  • Maintain Import Records
    Importers must keep proper records of all import documents and transactions for the period mandated by customs law. These records may be required for audits or future compliance checks.

What are customs clearance charges?

Charge TypeWhat It MeansWhen It Applies
Customs DutyTax calculated using the Harmonized System (HS) code of the goodsCharged on almost all imports depending on product classification
GST and Other TaxesGoods and Services Tax and additional levies on imported goodsApplied during the import process as per government rules
Handling ChargesFees collected by customs brokers or freight agents for documentation workRequired whenever a shipment is processed through customs
Inspection FeesCosts for extra checks such as physical examination or scanning of goodsAdded if customs officers select the shipment for verification
Port Storage ChargesPenalty for keeping goods at the port beyond the free time limitApplies when shipments are delayed or not cleared quickly

What things should you keep in mind for successful customs clearance?

PointWhy It MattersWhat to Do
Self-assessmentHelps avoid delays and unexpected duty chargesDeclare duties correctly in the shipping bill with proper supporting documents
Shipping billsEssential for export approval and trackingFile electronically through ICEGATE or ICES; ensure accuracy before submission
Post clearance auditImproves compliance and speeds up future clearanceKeep records ready for review and respond quickly to audit queries
Proper documentationPrevents rejection or hold-ups at customsPrepare invoice, packing list, bill of lading, and certificates in advance
Goods classificationEnsures the right duties and smooth approvalUse the correct HS code for every product category
Clear communicationReduces back-and-forth with customs officersProvide accurate details and reply promptly to customs queries
Trusted customs broker or freight forwarderSaves time and avoids errors in the clearance processWork with experienced agents who understand customs regulations
Adequate preparation timePrevents last-minute issues and penaltiesAllow time for duty assessment, inspections, and corrections if needed

Conclusion

Customs clearance plays a central role in the smooth movement of goods across borders. It is not just about paperwork—it is about making sure shipments meet all legal, safety, and tax requirements before they reach their final destination. When the process is handled correctly, it reduces delays, avoids penalties, and keeps supply chains running without unnecessary interruptions. For importers, exporters, and even small businesses sending parcels overseas, understanding customs clearance helps save time and costs while ensuring goods move legally and safely. Whether it is raw materials, finished products, or e-commerce parcels, clearing customs correctly is what makes international trade possible.

    ppma_guest_author
    Stephen Pettit is a Reader in Logistics and Operations Management at Cardiff Business School. His research spans maritime policy, port operations, and humanitarian logistics. He has led and contributed to multiple UK and EU-funded transport studies, with a focus on seafaring labor, port economics, and logistics systems.

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